Product Design

Sketchbook

I joined the Sketchbook team at the beginning of 2014. Autodesk was undergoing a company-wide migrating from perpetual-based to subscription-based licensing. It became one of the core initiatives for all product divisions. During my tenure, most of my work was built towards this migration goal.

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1. Sketchbook Scan

As a heavy end-user myself, I was constantly thinking of product ideas to make our app a better drawing tool. Though my work has been focusing on design, one of my product ideas has successfully convinced our Head of Product. Sketchbook has been an amazing tool in the digital drawing world, but drawers were diverse in the medium. Through study, I found out most of our users still have the habit of drawing on paper with pens and then using a scanner to finish up in digital. Could we kill the scanner to save time and money?

The Problem
HMW bring the worlds of drawing traditionally and digitally closer? HMW create a more seamless E2E drawing experience for our customers?
The impact
Instant popularity generated within the community. It inspired a horde of 'receipt scanning' runner-ups.

Process

  • I acted as both PM and PD for this project.
  • First, I identified the pain point through my own drawing process. Then I validated it via guerilla research by talking to my designer and artist friends. Below are the old/new flows of how an artist shares her work. The old flow was full of pain points where it wasted time and money by going back and forth over 4 different devices. While the new flow with Sketchbook Scan help cut down artists’ investment in time and devices significantly.
Sketchbook
  • Next, I presented to the Head of Product to get greenlighted and then teamed up with our Sr. Research Engineer to test tech feasibility. The get-the-job-done MVP feature list was below:
  • ~Line works extracting from bg without coloring.
  • ~Line works extracting from bg with coloring.
  • ~Auto framing. Or can auto scanning be even possible?
  • ~Bulk scanning.
  • ~Desktop mirroring.
  • Worked on the IA and flow in parallel with Eng for a quick POC.
Sketchbook
Sketchbook
Sketchbook
Sketchbook

Results

  • Key screens of the happy path.
Sketchbook
  • The E2E go-to-market explainer video.

Learnings

Due to my resignation, I did not have the chance to see it through launch. Things I wish to improve if I stayed:

  • Refresh the IA to improve its TOF discoverability.
  • Convince more marketing funds to promote more.
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2. Onboarding

The biggest initiative of the entire Autodesk that year was to transition into subscription-based licensing. As for Sketchbook, we needed to show customers why they need to migrate. After tons of iteration and testing, we decided to put everything in the onboarding banner at that time.

Results

The final key screens below.

Sketchbook
Sketchbook
Sketchbook

Learnings

The conversion rate was not ideal due to being heavily front-loaded in onboarding. If I stayed, I would propose to cut down the front-loaded onboarding and distribute the rest to contextual ones.

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3. UI refresh

The visual language for Sketchbook has never been changed since day one. Competitors with better aesthetics were rising. I self-initiated this project to bring more newness to our customers, in order to drive more conversions.

Results

  • The new key UIs below.
Sketchbook
Sketchbook
Sketchbook
Sketchbook
  • The new visual assets below.
Sketchbook
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More Works